Commonwealth Respite and Carelink Centres provide free and confidential information on local carer support, disability and community services.
Centres are located throughout Australia and you can contact your nearest Centre by phoning 1800 052 222*.
When you contact a Commonwealth Respite and Carelink Centre, the staff will discuss your situation with you, and give you information about the local services available or those you may benefit from.
About Commonwealth Respite and Carelink Centres
There are a wide range of services to support carers, but finding out about them or accessing them can be time consuming, difficult and confusing. Commonwealth Respite and Carelink Centres can help by providing a single point of contact for the general public, service providers, general practitioners and other health professionals for information on carer support, disability and community services.
When carers need to take a break from caring, Centres can also help to arrange respite. They do this by providing carers with information and organising, purchasing, or managing respite care assistance packages for carers. Examples of respite care assistance include in-home respite care; support workers to assist you when you are taking a break away from home; and residential respite care.
If you require information outside your local area, Centre staff can link you to other Commonwealth Respite and Carelink Centres around Australia and they, in turn, will provide accurate information about services in their local area.
You can contact your nearest Centre by calling 1800 052 222*.
Deaf, hearing impaired or speech impaired callers may call through the National Relay Service using their modem or TTY by dialling 1800 555 677* then asking for 1800 052 222*. Speech impaired callers may also call through Speech-to-Speech Relay by dialling 1800 555 727* then asking for 1800 052 222*.
If you need an interpreter to assist you to contact your nearest Centre, telephone the Translating and Interpreting Service on 13 14 50.
Centres are operated by organisations that already provide services in their region. The wide range of organisations includes community based, religious, charitable, private, and local and State government providers. Centres are also able to link you to other organisation and service providers in your area to help you find the support that you need.
The National Respite for Carers Program supports carers of older people and those with disabilities to take time out from their caring role. The program provides the comfort of knowing that your dependents are being well looked after.
- Respite Services
Information about respite services in your local area can be obtained by phoning a Commonwealth Respite and Carelink Centre on 1800 052 222* during business hours or, for emergency respite support outside standard business hours, 1800 059 059*
- The National Carers Counselling Program
Carers have access to short-term professional counselling and assistance to manage issues such as stress, loss and grief through the National Carers Counselling Program. For further information you can contact Carers Australia on 1800 242 636*
Accessing information on aged care often comes at a dificult time in life, when important descisions need to be made.
The Australian Government provides a range of programs and services designed to give older people the oppurtunity to stay in their homes and to live independently in the community. There are also a range of residential aged care options available.
My Aged Care is an Australian Government website (www.myagedcare.gov.au) and national contact centre (1800 200 422*) that provides you with up-to-date information about these aged care services.
It can help you, your family, friends and carers with information on aged care, healthy and active living and support to find aged care services in your local area.
(*Freecall except from mobile phones)